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Custom Development
Our success is rooted in our ability to expeditiously deploy secure, high-return systems through the use of our robust strategy and creative services, as well as the expertise to accomplish deep backend and legacy integrations in combination with state-of-the-art Internet technologies and platforms.  We do all of this while keeping our eyes focused on the end result and keeping in mind our schedule, deliverables, time, effort and of course, value.  If any of these change along the path (which often happens), we quickly reconvene with our clients to discuss the impact of such changes and make the necessary adjustments to our plan.  This proactive approach allows us to ensure continued project momentum, stakeholder buy-in, and appropriate expectations.

Our development resources have worked with a number of different technologies including HTML, DHTML, XML, VXML, SIP, Java, J2EE, C, C++, C#, ASP, .NET, CORBA, COM, DCOM, PHP, Perl, and more.  Whatever your platform and technology, chances are that we have done some work on it and can easily work with you to get the right solution using the technology and platform of your choice.  Or if you prefer, we can suggest an appropriate development platform and tools based on your requirements such as functionality, budget, timeline, future requirements, etc.

Our custom development work experience is quite varied and has been solely focused on client requirements.  Below is a representative list of some of the types of applications that we have developed:

  • Customer relationship and interaction management system
  • Outbound call centre dialling and agent prompting system
  • Telecommunications billing and provisioning system
  • IVR with integration to a customer account management system
  • IVR for utility meter reading updates and enquiries
  • Retail point of sale and reporting system
  • Database consolidation and reporting system
  • Timesheet and expense management system with full reporting
  • Wedding planning software

While we are involved primarily in web-based application (due mostly to demand and the ubiquity of the Internet), we do posses a great deal of knowledge in traditional client-server and legacy based systems and can easily accommodate your requests for either or a combination of these technologies.  In addition, our background in application integration provides us with great breadth in various package applications that allow us to create unique integration points that help simplify data capture and exchange across multiple applications.